What You Should Know
Month end close occurs on the third business day of the following month. For example, the month of November will be closed on the third business day of December. Financial reports are then marked as "closed" on the fourth day of the following month, and a message is posted on the Prime Portal.
What Happened to My Journal?
Any journals that are still outstanding (not fully approved) by noon on the third business day, will be deleted. Once a journal is deleted from Prime Financials, it cannot be recovered. Journals that are deleted will need to be re-entered in a new month.
When creating a journal, consider the amount of time it may take to get the proper approvals. To avoid a journal being deleted and having to duplicate the work effort, if you know it may take more than three business days to approve, it is likely better to wait for the new month to create the journal.