Prime Operating Systems and Browsers

LAST UPDATED: July 31, 2015

What You Should Know

Prime Applications are part of the University Business Applications (UBA) suite of tools. Prime follows the standard OIT recommendations for UBA browsers and operating systems. As new browsers and updates are rolled out to DeSC machines across the University, Prime systems are tested as part of the routine UBA testing process.

Learn about University Business Applications: Supported browsers and required settings KB 9449

Prime Summary Operating Systems and Browsers

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Information Warehouse (Cognos) and IE11

If users are experiencing issues viewing the "Search and Select" prompts in the Information Warehouse reports using IE11, check the "zoom" setting of your IE browser.  All IE11 browsers should be set to 100%. To do this, click View, then scroll down to Zoom, and verify that 100% is selected.

General Browser Tips

  • Disable popup blocker
  • Clear temporary files (only use if this does not conflict with other sites' requirements)
    • In Internet Explorer--Tools>Internet Options>Advanced>Security> make sure there is a check next to "Empty Temporary Internet Files folder when browser is closed"
    • In Firefox--Tools>Options>Privacy make sure there is a check next to "Always clear my private data when I close Firefox"

See also:
Internet Explorer FAQ KB9541
Web Browsers: How to enable and/or disable pop-up blockers KB9512
Web Browsers: How to set or change your default web browser in Windows KB 8645


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