The document link icon will appear on reports regardless of whether a document is available to view in OnBase or not. Selecting the icon when there are no documents available will result in an error message. To determine if a real issue exists with an image, or if there is just no image available, see the steps below.
Standard "Documents Not Found" Message
When you select the image icon, if the text "No documents were found" appears, this means there is no image related to the report available to view in OnBase.